After a client has been delivered safely to his or her destination, you need to reconcile the reservation and make sure that all appropriate fees are recorded and addressed. Once tabulated, you need to ensure that correct and total amount is collected, regardless of the preferred method of payment. This is where HGTS completes the process.
- Receiveables and payment tracking
- Batch processing of credit cards pre & post travel
- Profile performance tracking
- Frequent user account and loyalty program performance
This is the back end reporting and accounting tool of the HGTS system. Credit cards may be batched and submitted from the Administrator Application
at any time before or after the date of travel. For your corporate accounts, detail reports are created and reviewed before printing customizable invoices. With comprehensive invoicing and receivables tracking, you know exactly where your business stands. For those that utilize their own accounting packages, Hudson supports third party integration with other providers. Plus with over 200 standard and comprehensive business report templates included, the Administrator tool allows you to see just how your business is operating and allows you to make informed decisions on how to best manage your operation.
This silent workhorse component of the local system runs quietly in the background and handles many automated processes such as looking up the status of inbound flights, automatic generation of email confirmations, and periodic downloading of web-based reservations into the local system database.
The Bridge Application
performs many other functions as well, including serving as the communications link between the web and local systems; checking to ensure that seats and vehicles are available, in real time, when clients are booking reservations online. The Bridge Applications also passes profile information up to the web, allowing profile information to be centrally located but accessed globally. It also services as the conduit through which customer accessible data is passed to the Internet as part of the InfoView and ClientCenter modules.
The last of the local system components, the Utilities Application
is used primarily by system administrators to import external information (such as fare files, zone files, airline and airport terminal lists) or to export information for usage in other applications. The Utilities Application can also download reservations from the web-based HGTS Web Reservations Manager
, and serve as a manual backup procedure to the automated functionality of the Bridge Application.